Saturday, December 26, 2009

Hp printer paper jam now dont work cant delete document to print another document?

printer has document in que and cant delete it stays as first doc and other doc asked to print will not print cannot delete first docHp printer paper jam now dont work cant delete document to print another document?
All you need to do is got to


Control Panel --%26gt; Administrative Tools --%26gt; Services





Find the Print Spooler entry and right click. Then select Stop. Once the service is stopped, right click and start again. This will clear the printer queue. You may have to refresh the queue to see the document cleared.





Hope that helps.Hp printer paper jam now dont work cant delete document to print another document?
If all else has failed then delete the printer from your computer.


Close the computer but leave the printer turned on and reboot.


As the machine starts up it will recognize that there is new hardware, just click OK and it should reinstall the drivers.


When you delete the printer you are not deleting the drivers.


This has worked for me in the past.


Good Luck.
I have had this problem many times. That is partially why I bought a different brand of printer. You need to right click on the printer icon in your task bar (near the clock) and select the option that has to deal with documents or something. Open this window up, and highlight the document you want to get rid of. Go to the top of the window, and select the ';file'; tab, or a tab that has the option to cancel print. Cancel the print, and then refresh on one of the tabs at the top. It may take a few tries, but I usually got it to work this way.

1 comment:

  1. Wow, its beautiful, Thank you for showing us how it is done. It was really very helpful to me thanks


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