HP's website offers help troubleshooting these issues. That would actually be the best place to start. (See link below) If nothing there or my advice above helps, then call the service number on your manual and actually talk with a technician who works with these printers all the time. Try to get them to give you a new printer for free if they suggest replacing it. Tell them you'll probobaly switch to lexmark or epson since you saw them on sale when you were shopping the other day.Why does my HP printer say paper jam and there isn't any? It does this alot.?
id say have a look to see if there is dirt or if there is something blocking it.Why does my HP printer say paper jam and there isn't any? It does this alot.?
Hard reset your printer by unpluggin all the cables and wait for 2 minutes and connect back, if you still get the same error then you need to delete the pending jobs if any or restart the print spooler.
But I'd say check your supply of paper, it may not be feeding properly. Paper exposed to excessive moisture, or curled edges will cause this. You're not trying to re-use paper are you?
The error is a bit of a red herring. The most likely cause of the error is the paper not feeding. Clean/ replace the pickup/feed rollers and the problem should be resolved
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